RETURN AND EXCHANGE

Last Updated: 13 July 2024

Thank you for shopping at Packeesh.com. We hope you are delighted with your purchase. If you are not satisfied with your purchase, we’re here to help.

1. RETURNS AND EXCHANGES

We offer returns and exchanges on products purchased directly from Packeesh.com within 7 days of delivery. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. HOW TO INNITIATE RETURN AND EXCHANGE

To initiate a return and exchange, please follow these steps:

  • Contact our Customer Support team at aroraplastic@ymail.com within 7 days of receiving your order.
  • Provide your order number, the item(s) you wish to return and exchange, and the reason for the exchange.
  • Our Customer Support team will provide you with a Return Authorization (RA) number and further instructions on how to proceed.

3. CONDITION OF EXCHANGE

  • Products must be unused and in the same condition that you received them.
  • Products must be in the original packaging.
  • You are responsible for the cost of return shipping, unless the return is due to our error (e.g., you received an incorrect or defective item).

4. NO REFUND POLICY

Please note that we do not offer refunds. We only offer exchange in accordance with this policy.